# Eazzzy > Production AI agents for SMB ops. We turn repeatable team work into custom agents that run on your stack — not a platform you rent. You own the code from day one. ## Who we serve B2B companies, $1M–$25M ARR. Sales ops, customer support, and internal operations teams that have repeatable work eating the wrong people's time. ## Engagement ladder Four discrete steps. Pay only for the next one you choose. - **Discovery call** — 2 hours, free. Map one bottleneck, decide together if an agent is worth building. Written read-out either way, no commitment. - **Discovery session** — 8 hours, $1,000 fixed. Deep audit of the process. Output: 1-page spec, ROI estimate, fixed-scope build quote. Spec is yours regardless. - **Implementation** — 2–4 weeks, scoped from the session. Production agent on your stack — Claude API, your CRM, your data. Code in your repo from day one. We own the SLA through cutover. - **Support** — 2 hours/week, $100/week. Monitoring, prompt tuning, drift fixes, weekly check-in. Cancel anytime. ## What we ship - **Sales ops agents** — lead routing, pipeline hygiene, ICP-aware triage - **Customer support agents** — Tier-1 deflection, ticket routing with context, CSM time-savers - **Internal ops agents** — reporting, data pipelines, internal Q&A backed by your docs ## Method (in four principles) 1. We map work before we automate it. Discovery is non-optional. 2. You own the agent — code, prompts, logs. No platform lock-in. 3. Humans in the loop wherever money moves. Drafts, not autonomous sends, on cutover. 4. Four weeks or we kill it. Timebox is a quality gate, not a marketing line. ## Stack - Claude API (Haiku for fast routing, Sonnet for drafting) — primary - LangGraph for agent orchestration - Customer's existing CRM, ticketing, KB, data warehouse - Postgres for run logs and audit trail (in customer's infra by default) ## Status Boutique. Three cofounders, none full-time yet. Pre-revenue as of 2026-05-06. The case study on /work is an illustrative engagement, not a delivered customer story — we'll publish real ones as pilots ship. ## Pages - Home — https://eazzzy.ai/ - Sample engagement — https://eazzzy.ai/work - Method — https://eazzzy.ai/method - POV essays — https://eazzzy.ai/pov - Pricing — https://eazzzy.ai/#pricing ## Contact volodymyr.saakian@gmail.com (personal address — work email coming once the brand pivot is settled)