AI agents for SMB ops · $1M–$25M ARR

Your operations, grounded.

We turn your team’s repeatable work into production AI agents you own. In production in 2–4 weeks, priced on hours saved, no platform lock-in.

What our discovery framework targets: 56 hrs/mo back to a 4-CSM team, 9 min → 18 sec on lead routing, 14-day mean from kickoff to live.

AI agents that don’t drift · Built on Claude · You own the code

Three numbers · Target outcomes per engagement · See the framework

56hrs / mo

target reclaimed from Tier-1 ticket triage on a 4-CSM team.

See the engagement
18sec

target median lead-routing SLA, down from a 9-minute baseline.

See the engagement
14days

mean kickoff-to-live timeline. 28-day ceiling — we shorten, never lengthen.

See the engagement

What we ship

Three categories of work.
Built once. Owned by you.

Every engagement ships a production agent on your stack — Claude API, LangGraph, your CRM. The repo is yours from day one.

01 / Sales ops

Lead routing & pipeline hygiene

Inbound triaged in seconds, not minutes. Pipeline kept clean by an agent that understands your ICP and your CRM, not just rules.

See an example

02 / Customer support

Tier-1 deflection & ticket triage

Resolve repeatable tickets end-to-end. Route the rest to the right human with the right context. Measured in hours your team gets back.

See an example

03 / Internal ops

Reporting, data, internal comms

Weekly reports without spreadsheets. Data pipelines that explain themselves. Internal Q&A backed by your own docs, not the public web.

See an example

Engagement spec

The four-week ship.

Mean deploy: 14 days. Maximum: 28. We shorten when we can, we don’t lengthen.

  1. Week 01

    Discovery session

    $1,000 for an 8-hour deep audit of one process. Output: a 1-page spec, ROI estimate, and fixed-scope build quote. Spec is yours either way.

  2. Week 02

    Build

    Agent runs on your data by day 10. You see logs, traces, and the prompt — not a black box.

  3. Week 03

    Shadow

    Live alongside your team, decisions logged but not executed. We measure error and lift before flipping the switch.

  4. Week 04

    Live

    Cutover. You own the code. We own the SLA. Retainer kicks in if and only if hours saved hold up.

Pricing

Four prices. No bundles.

Start free. Pay only for the next step you choose. Stop after any of them.

  1. 012 hours

    Discovery call

    Free

    No commitment

    We map one bottleneck, look at the data, decide together if an agent is worth building. You leave with a written read-out either way.

  2. 028 hours

    Discovery session

    $1,000

    Fixed

    Deep audit of the process — traces, edge cases, cost model. Output is a 1-page spec, an ROI estimate, and a fixed-scope build quote. Spec is yours regardless.

  3. 032–4 weeks

    Implementation

    Scoped

    Quoted from the session

    We build against your stack — Claude API, your CRM, your data. Code in your repo from day one. We own the SLA through cutover.

  4. 042 hrs / week

    Support

    $100

    Per week · cancel anytime

    Monitoring, prompt tuning, drift fixes, weekly check-in. Optional. Lift over baseline lives on the dashboard, not in a slide deck.

The first conversation

Two hours. Free. No deck, no pitch — we just look at one process you’d like to stop doing.

If there’s an agent worth building, the next step is a fixed $1,000 · 8-hour discovery session that ends in a 1-page spec and a build quote. Spec is yours either way.